Tag: DOT refunds


Automatic Refunds: A Victory for Consumers

A close up image of a black lab guide dog in harness at the airport with a mounthfull of money

Under the new DOT rule, airlines must issue refunds automatically when they fail to transport passengers as promised. No more navigating complex websites, filing refund requests, or waiting endlessly for assistance. Refunds are issued promptly, either in cash or to the original form of payment, and for the full ticketRead More …


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